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Well Roots Privacy Policy

We respect and are committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how your personal information is processed and used. We promise that we will use your personal information only in ways that are compatible with this Privacy Policy. The term "Affiliates” as used in this Privacy Policy refers to related companies or brands.  The term Service Providers refers to entities which meet the definition of Service Providers as defined in the California Consumer Protection Act of 2018 ("CCPA”) Section 1798.140(v). If any personal information is shared with Service Providers such Service Provider may only use such information for the purpose for which it has been contracted. We do not share or sell your personal information with unrelated third party advertisers. The following discloses our Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Please refer back to this page from time to time to check for updates.

What information are you collecting, how are you collecting it, and what do you use it for?

IP Addresses

Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer's "Internet Protocol" (IP address). When a visitor requests a page from any Web site within the Well Roots Network, our Web servers automatically recognize that visitor's domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate, and to investigate misuse of the Well Roots Network, its users, or to cooperate with law enforcement.  We may also use your IP address internally and share it with Service Providers to improve the appearance and functionality of the website.

What information do you collect when I purchase something?

If you are purchasing something from Well Roots we need to know your first and last name, e-mail address, mailing address, billing address and phone number.  Only the last 4 digits of your credit card number is stored in our system. This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by us to notify you of related products and services. 

Well Roots properties use a shopping cart feature that safeguards your personal information by using industry standard SSL (Secure Socket Layer) encrypted servers. SSL codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information. Wherever Well Roots collects personal information we will include a link to this Privacy Policy on that page.

Personal information gathered during purchases may be shared with Affiliates or Service Providers in order to maintain or service accounts, provide customer service, process or fulfill orders and transactions, verify customer information, process payments, provide financing, provide advertising or marketing services, provide analytic services, or provide similar services on behalf of the business or Service Provider.

What information do you collect when I register for something?

Well Roots may offer access to some services that are free but that require registration, such as subscriptions to e-mail newsletters, announcement lists or information about conferences and trade shows. To register for these types of services we may need to know your e-mail address, and/or mailing address. We may use your registration contact information to send notification of Well Roots® products and services by e-mail and/or postal mail. We may also share that information with our Affiliates and Service Providers if required to perform the specific task required by the registration. Well Roots and/or its Affiliates may send you promotional material that is related to the topic of the service for which you registered unless you have chosen not to receive it. We do not intend to sell, or rent your e-mail address to non-affiliate third-party advertisers.

We may from time to time send an e-mail announcing new Well Roots™ products and services or those of our Affiliates.  Except as stated above, Well Roots will not send you an e-mail that you have not agreed to receive. If you choose to supply your postal address in an online form, you may receive mailings from our third party vendors who assist with the preparation of our Newsletters and other Well Roots and/or Affiliate mailings, but not non-affiliate third party advertisers. When you enter a contest or other promotion, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
 
What are cookies?

From time to time, Well Roots, its Affiliates, or Service Providers may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard disk or read cookie files created by other Web sites. Cookies do not damage your system. We use cookies to identify which areas of the Well Roots Network of Web sites you have visited or customized, so the next time you visit those pages they may be readily accessible. Along with our Affiliates and Service Providers, we may also use cookies to ascertain how many times you've seen an advertisement. Along with our Affiliates and Service Providers, we may use this information to better personalize the content, banners, and promotions that you see on our site. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other Web sites may be diminished and some features may not work as intended.

California Privacy Rights

California residents have additional online privacy rights.  California residents may contact Well Roots to request the following information related to their own personal information:

(1) The types and sources of personal information we have collected

(2) The commercial purpose of collecting such personal information

(3) The third parties with whom that personal information has been shared

(4) The deletion of any personal information collected by Well Roots, Affiliates or its Service Providers.  

Note that in some instances even if a consumer requests that personal information be deleted, Well Roots may be authorized to retain such information if it falls under an exemption in the CCPA. These decisions will be made on a case by case basis.  California residents may not be penalized by companies for making such requests to those companies.  For example,  companies may not deny certain goods or charge different rates to consumers who make such information requests.   However, in certain circumstances such discrimination or rate differences may be allowed if those policies are reasonably related to the value provided to the consumer by providing such personal information.  Well Roots may offer financial incentives in exchange for the collection of personal information.

California residents may make such requests to Well Roots by: (1) e-mailing a request to Questions@wellrootsproducts.com: or (2) mailing a request addressed as follows -

Attn: Privacy Rights - Legal Dep’t

Well Roots

5310 Beethoven St.

Los Angeles, CA 90066

How do you use single-pixel gifs?

Well Roots and its Affiliates may use single-pixel gif images, sometimes referred to as web bugs or web beacons, to count Web page accesses and gather some general statistical information. Well Roots does not gather personal information through the use of these images.

Will you disclose the information you collect to outside third parties?

Well Roots will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

1) Conform to the edicts of the law or comply with legal process served on Well Roots.

2) Protect and defend the rights or property of the Well Roots Network of sites and related properties, or visitors to the Well Roots Network of sites and related properties.

3) Identify persons who may be violating the law, the Well Roots legal notice and Web site User Agreement, the rights of third parties, or otherwise misusing the Well Roots Network or its related properties,

4) Cooperate with the investigations of purported unlawful activities.

Well Roots uses reasonable precautions to keep the information disclosed to it secure. Well Roots reserves the right to transfer all such information in connection with the sale of all or part of the stock or assets of Well Roots or its Affiliates, licensors or licensees. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information in accordance with this policy. We are not responsible for such third party privacy policies or how they treat information about their users.

Opt-in and Opt-Out Privacy Policy

As an added benefit to the visitors of the Well Roots Network of sites, we give you the opportunity to sign up for a Well Roots e-mail newsletter. If you Opt-in to receive the newsletter, you may Opt-Out at any time. Personally identifiable information will not be used by Well Roots or its Affiliates for any purposes other than to deliver the e-mail Newsletter or for the purposes described elsewhere in this Policy.

Contact Us

If you have any concerns about this Privacy Policy or a breach of your privacy, please send us an email at Questions@wellrootsproducts.com. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

Notice of Change

By using this web site, you consent to this Agreement. You consent to the collection and use of information by Well Roots and its Affiliates as specified above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Please refer back to this page from time to time to check for updates.